BeaconX

Never Miss Another After-Hours Emergency Job

Capture late-night and weekend emergency calls instantly, qualify them properly, and secure more high-value jobs without hiring a live answering service.

Most Emergency Calls Happen After Hours

Calls go to voicemail after hours

Customers hang up instead of leaving a message

Or they leave a message and call the next HVAC company

Emergency jobs go to whoever answers first

Speed wins emergency service work.

If you don't answer first, someone else does.

The BeaconX HVAC Capture System

Designed for after-hours. Configurable for full-time coverage.

1

Call comes in after hours

2

System answers instantly

3

Caller is qualified using predefined rules

4

Emergency calls are routed properly

5

Non-emergencies are scheduled or logged for follow-up

Every opportunity is captured, qualified, and routed with structure.

What One Missed Emergency Call Costs

If your average emergency ticket is $750

And you miss just 4 calls per month

That's $36,000 in lost annual revenue

That's before upsells, maintenance plans, and referrals.

Results vary based on pricing, service area, and call volume.

Answering Service vs BeaconX System

Traditional Answering Service

  • Takes a message
  • Caller waits for callback
  • Limited qualification
  • Flat monthly cost regardless of performance

BeaconX HVAC Capture System

  • Answers instantly
  • Qualifies emergencies
  • Routes calls based on defined rules
  • Structured monitoring and optimization
Limited Availability

HVAC Initial Rollout Program

We work closely with a limited number of HVAC companies during rollout to ensure proper configuration and measurable results. Each system is configured manually and monitored during the first 30 days.

$997

One-Time Setup

Includes:

System configuration
Call routing setup
Guardrail definition
30 days monitoring and adjustments

Ongoing platform costs are separate and based on call volume. No long-term contracts required.

Currently onboarding up to 10 HVAC companies this quarter.

Structured. Controlled. Measurable.

Our 5-step process to get you capturing calls

1

Discovery

We understand your after-hours call flow, service areas, and dispatch process.

2

Script & Guardrails

We define emergency criteria, routing rules, and boundaries.

3

Configuration

System is configured and integrated with your existing process.

4

Go Live

After-hours calls begin routing through the system.

5

Monitoring & Optimization

We review activity and refine performance during the first 30 days.

Frequently Asked Questions

Stop Letting After-Hours Calls Go to Competitors

Limited rollout availability. Structured onboarding. No long-term contracts.

Apply for Initial Rollout